Business Consultant
Amplexor Life Sciences, Slovenia
Job Description
Amplexor Life Sciences is a global provider of regulatory, quality and safety software solutions for pharmaceutical, biotech and medical device companies.
Its proven data, content and process management solutions coupled with professional services enable customers increase operational efficiency and overal data and content quality, as well as achieve sustainable compliance. It boasts a rich 25+ year history of serving pharmaceutical producers, medical device manufacturers, and biotechnology companies worldwide.
Our business is currently expanding, therefore, we are looking for a highly motivated individual to join our Service desk team as a Business Consultant.
Why should you join us?
- We are experienced contender in the field of Information Systems for content and data management in the Life Sciences industry
- We work in an international environment with the biggest pharma, biotech and medical device companies
- We offer competitive pay with bonuses
- We regularly travel to visit clients in beautiful cities all around the world
- We are a family-friendly company with flexible working hours
- We support sports activities
- The work you do will have an impact on millions of people around the world
Who are we looking for?
As a Business Consultant on our Service Desk you will:
- Support our clients in use of AMPLEXOR Life Sciences solutions using ticketing system
- Communicate with clients and manage workload using ticketing system
- Analyze and specify the business and regulatory requirements for solutions in Life Sciences industry
- Support development department in testing and troubleshooting of software issues
- Be responsible for design, documentation, configuration and testing of AMPLEXOR Life Sciences solutions on top of existing AMPLEXOR application platform in order to meet the specified requirements, standards, procedures and best practices
- Facilitate the knowledge transfer with preparation of user documentation and trainings for AMPLEXOR Life Sciences solutions
- Cooperate with your colleagues in marketing, presales, implementation and support activities in an international environment
- Maintain a thorough knowledge of the organization and adhere to all organizational standards
Requirements
- Bachelor's degree
- Ability to systematically analyze and efficiently solve problems
- Ability to efficiently manage own workload
- Ability to write technical and user documentation in fluent English
Knowledge and experience in following fields is an advantage:
- Document and content management systems
- Pharmaceutical and quality processes
- Documentum
- SQL
- XML technology
- Object-related programming (Java, .NET)
Benefits
- educational budget
- flexible working hours
- working remotely
- daily meal allowance
- Christmas bonus
- holiday allowance
- work from home allowance
- paid voluntary pension fund
- baby bonus for newborns
- Christmas gifts for the children of our employees
- extra paid vacation day for the first day of school or kindergarten